Section A: Terms of use for survey respondents
Sirway Me Research Solutions conducts consumer market research surveys on products and services for its Clients. By agreeing to answer a survey through the Sirway Me Research Solutions link, or the Sirway Me Research Solutions App, or the Sirway Me Research Solutions Progressive Web App (“the Service”), you hereby agree:
- That, you have read and accepted our Privacy Policy available at https://sirwayme.com/privacy-policy
- That, your responses are subject to quality checks and you may not receive the reward in case of rejection of the responses due to quality reasons. Some of the instances where your response may be rejected are:
- Speeding through answering the survey
- Inattentive responses to questions
- Irrelevant or gibberish or duplicate responses in questions which need open- end responses to be typed in
- Duplicate IP (more than one response coming in from the same IP address)
- The process of quality checks may take a few days ranging from two days to two weeks, and that you agree to be patient with Sirway Me Research Solutions during the period of such time taken by Sirway Me Research Solutions to review the responses and pass the reward.
- That, usually surveys are run on Sirway Me Research Solutions’s own survey builder platform, however there can be surveys where you are directed to a Client page. However, your personally identifiable information is not passed outside Sirway Me Research Solutions’s own secure servers.
- That, you may be participating in interactive forums such as a bulletin board, chat forums, or you may be participating in a survey requiring you to upload images, selfies or bills etc (“the Material”), you agree to allow Sirway Me Research Solutions to use the to use the Material for the purposes of market research and delivery to its clients. You also agree to use the interactive forums only to post, send and receive messages and material that are proper and related to the particular interactive forum. You agree not to defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others on the interactive forum. You agree not to publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information. You agree not to upload files that contain software or other material protected by intellectual property laws (or by rights of privacy or publicity) unless you own or control the rights thereto or have received all necessary consents. You will not source pictures or images from the internet or crop or scrape information from the internet for the purpose of filing surveys.
- That, you will not disseminate information learnt during a survey on any private or public forum.
- That, Sirway Me Research Solutions surveys may disclose confidential and/or proprietary information and materials to you as part of Surveys, and such information and materials shall remain the sole and exclusive property of its owner. This confidential information may include, but is not limited to, new product ideas or concepts, packaging concepts, advertising and movie or television concepts or trailers, and the text, visual images and sounds related thereto. By participating in a survey as a member, you agree that you will keep the contents and materials disclosed to you as part of all Surveys in which you participate confidential and not disclose them to any third party or use the confidential information for any purpose. If you breach this obligation, in addition to forfeiture of your rewards and termination of your account, you may be liable for monetary damages to Sirway Me Research Solutions and/or to our clients for damages caused by the result of your breach.
- Trademarks: That, the names of brands, logos, company names, products, services mentioned in our surveys belong to the respective owners and that the Sirway Me Research Solutions, Eagle Insights, Eagle Live, Eagle Opinions are owned by Sirway Me Research Solutions. These are protected by copyright, patent, trademark, trade secret or other proprietary rights and laws. You agree not to modify, copy, frame, scrape, rent, lease, loan, sell, distribute or create derivative works based on the content, in whole or in part. In connection with your participation in surveys, you shall not engage in or use any data mining, robots, scraping or similar data gathering or extraction methods. The technology and software underlying or related to the surveys is the property of Sirway Me Research Solutions. You agree not to copy, modify, create a derivative work of, reverse engineer, reverse assemble or otherwise attempt to discover any source code, sell, assign, sublicense, or otherwise transfer any right in the Software. Any rights not expressly granted herein are reserved by Sirway Me Research Solutions.
- Settlement of disputes: That, the terms and conditions, set herein, shall be governed by the laws of India only. All disputes arising under the terms and conditions shall be attempted to be resolved through negotiations. Only in case, such negotiations are unsuccessful, the parties shall resort to legal recourse, which shall be subject to the exclusive jurisdiction of the competent courts in New Delhi, India only. All claims and disputes arising under the terms and conditions should be notified to Sirway Me Research Solutions within 15 working days from the date of the event, after which no Sirway Me Research Solutions Member shall have any claim against Sirway Me Research Solutions.
- Limitation of liability: That, you expressly understand and agree that Sirway Me Research Solutions shall not be liable for any indirect, incidental, special, consequential, exemplary damages, or damages for loss of profits including but not limited to, damages for loss of goodwill, use, data or other intangible losses (Even if Sirway Me Research Solutions has been advised of the possibility of such damages), whether based on contract, trot, negligence, strict liability or otherwise, resulting from your use or the inability to use the Service. In no event shall Sirway Me Research Solutions’s total liability to the member for all damages, losses or causes of action exceed the amount of INR 1000/- (Rupees one thousand).
- BE SAFE & ALERT! Beware of Fraudsters who may call you and claim to be from Sirway Me Research Solutions. Never entertain a call from anyone asking you for money on behalf of Sirway Me Research Solutions. Sirway Me Research Solutions NEVER CHARGES FOR SENDING YOU SURVEYS.
- Sirway Me Research Solutions reserves the right to modify or change these Terms as it deems fit.
- For any support related query, you may write to support@sirwayme.com
Section B: Terms of use for Sirway Me Research Solutions App Members
These terms and conditions explain the nature and scope of the relationship between Sirway Me Research Solutions Technology Solutions Pvt Ltd (hereinafter referred to as “Sirway Me Research Solutions” or “Sirway Me Research Solutions” or “the Company”) as owner and manager for the Sirway Me Research Solutions Mobile App and a user of Sirway Me Research Solutions Mobile App (hereinafter referred to as “Sirway Me Research Solutions Member” or “Sirway Me Research Solutions Member”). The terms and conditions cover rights and obligations and their limitations vis-à-vis the Company and the Sirway Me Research Solutions Member.
Key Terms
“Sirway Me Research Solutions” or “the Company” shall mean Sirway Me Research Solutions Technology Solutions Pvt Ltd, a company with registered in New Delhi, India and having its registered office at C-478 G/F, Vikaspuri, New Delhi, India. “Sirway Me Research Solutions Mobile App” or “Sirway Me Research Solutions App” shall mean the Smartphone App for Sirway Me Research Solutions Program offered by Sirway Me Research Solutions, which is installed and used on Smartphone devices. “Sirway Me Research Solutions Member” or “Sirway Me Research Solutions Member” or “Member” shall mean a customer who has downloaded and uses the Sirway Me Research Solutions Mobile App. “Check-In” shall mean an act of uploading a valid bill or image on the Sirway Me Research Solutions Mobile App. “SM Coins” shall mean the points issued to Sirway Me Research Solutions members for performing a valid action as required by the Company. SM Coins can be redeemed for services or goods or e-vouchers on the Sirway Me Research SolutionsApp. “Redemption or Redeem” shall mean exchange of SM Coins for a service or goods, cash, or e-voucher on the Sirway Me Research Solutions App or website. “Registration Process” shall mean the process which a prospective Member follows to complete his/her Sirway Me Research Solutions and Sirway Me Research Solutions Membership. “Software” shall mean the software program running on the website www.sirway.me, mobile app running on tablet devices or mobile phones.
General Conditions
Sirway Me Research Solutions Member agrees that by completing the Registration Process or doing Check-In at he/she is deemed to have read and understood these terms and conditions and confirms that he/she is bound by these terms and conditions and any changes to it from time to time and such other terms as specified from Sirway Me Research Solutions from time to time. Membership into Sirway Me Research Solutions Program is voluntary, open to all natural persons above the age of 18 years. Sirway Me Research Solutions reserves the right to modify these Terms and Conditions and such changes shall be deemed effective immediately upon posting of the modified Terms and Conditions on and www.sirway.me. Member’s continued use of the Program after any such changes constitutes Member’s acceptance of the new Terms & Conditions. If the Member does not agree to abide by the modified Terms & Conditions, then Member should not use or access (or continue to use or access) the Program. It is Member’s responsibility to regularly check the site www.sirway.me to determine if there have been changes to these Terms & Conditions and to review such changes. Sirway Me Research Solutions membership is valid for the lifetime of the Sirway Me Research Solutions Member unless terminated in accordance with these terms and conditions. Sirway Me Research Solutions membership Account is not a payment medium or payment instrument. Sirway Me Research Solutions Members will be personally liable for any and all costs, taxes, charges, claims or liabilities of whatever nature arising from the provision or availability of benefits, facilities or arrangements provided or made available to a Sirway Me Research Solutions Member, by Sirway Me Research Solutions partners or affiliates or clients, as a result of his/her membership in the Sirway Me Research Solutions Program. Sirway Me Research Solutions will endeavour to ensure that the services, benefits, facilities and arrangements as expressed or advertised will be available to the Sirway Me Research Solutions Members. However, Sirway Me Research Solutions will not be liable for any loss or damage, whether direct or indirect, arising from the provision or non-provision whether whole or part, of any such services, benefits, facilities or any other arrangements by the Sirway Me Research Solutions partners or affiliates or clients. The Program of Sirway Me Research Solutions may be modified at the sole discretion of Sirway Me Research Solutions from time to time without intimation to the Sirway Me Research Solutions Member. Sirway Me Research Solutions shall not be liable in the event it fails to fulfil any of its obligations under this terms and conditions due to flood, earthquake, storm, cyclone, epidemics, pandemics or any other acts of God of similar nature, war, strike, lockout, or governmental or judicial or quasi- judicial policies/intervention/direction /prohibition or change in law or for any other reasons beyond its control. Sirway Me Research Solutions Members are required to inform all changes in the contact detail at hello@www.sirwayme.com If a Sirway Me Research Solutions Member fails to provide change of mobile number or email id information immediately, Sirway Me Research Solutions or its partners or clients will not be responsible for any delay in delivery of the products/ services ordered to the Sirway Me Research Solutions Member. All Sirway Me Research Solutions Check-In data dispute complaints older than 15 Working Days from the date of the transaction will not be entertained.
Enrolment and Usage
It is the Sirway Me Research Solutions Members’ responsibility to share the correct communication details with Sirway Me Research Solutions at the time of enrolling into the Program Sirway Me Research Solutions shall reserve the right to offer the Program by invitation to any Prospective Sirway Me Research Solutions Members as it may deem fit. Membership to the Program is at the sole discretion of Sirway Me Research Solutions and it may refuse membership to any applicant without assigning any reasons. By using his/her Sirway Me Research Solutions Membership at www.sirway.me or through Mobile App a Sirway Me Research Solutions Member grants his/her consents to Sirway Me Research Solutions creating, storing, maintaining and updating the Sirway Me Research Solutions Member’s data. Such data shall include membership data (like name, address, telephone number, mobile number, email id, date of birth, areas of interest, preferences etc. as provided by the Sirway Me Research Solutions Member), usage data (including without limitation, transactions and Sirway Me Research Solutions Check- etc.), and data concerning contacts with Sirway Me Research Solutions (including without limitation, enquiry regarding membership) for the purpose of providing relevant information and customer services to the Sirway Me Research Solutions Member. All data relating to the Sirway Me Research Solutions Members shall be protected and used by Sirway Me Research Solutions in the manner indicated in Sirway Me Research Solutions Privacy Policy. Sirway Me Research Solutions may reach Sirway Me Research Solutions Members via Facebook, App Notification, SMS and Email. By completion of the Registration Process, the Member is authorizing Sirway Me Research Solutions and its affiliates or clients to send communication via SMS, Email, App Notification and Social Media messages. These communications include surveys from the Sirway Me Research Solutions, its affiliates and clients Reproduction, sale or trade of any survey is prohibited. Sirway Me Research Solutions may restrict the number of Check Ins and / or SM Coins awarded to Sirway Me Research Solutions members in a day / week / month / year without notification. SM Coins awarded to Members are not a legal currency. SM Coins can be exchanged with services, goods or e-vouchers on the Sirway Me Research Solutions App. Sirway Me Research Solutions reserves the right to modify the value of SM Coins with respect to services, goods or e-vouchers which SM Coins can be exchanged against. Sirway Me Research Solutions may award a certain number of SM Coins to a Member for performing an action desired by Sirway Me Research Solutions. Sirway Me Research Solutions reserves the right to decide the number of SM Coins to award the Members. Sirway Me Research Solutions may decide not to award the SM Coins to a Member. In that case, Sirway Me Research Solutions will notify the Member the reason for the same. Sirway Me Research Solutions reserves the rights to decide the rules and regulations of awarding the SM Coins. Sirway Me Research Solutions will notify these rules and regulations to the Members periodically through email, SMS, App Notifications or through website www.sirwayme.com.
Third Party Services
A Sirway Me Research Solutions Member may terminate his/her Sirway Me Research Solutions membership by calling Sirway Me Research Solutions Support Centre and requesting for termination. Disqualification of a Sirway Me Research Solutions Member, arising out of his/her misconduct, fraud and misuse of Sirway Me Research Solutions Schemes & Offers or acts in a manner inconsistent with any central/state/local laws, statutes or ordinances, may result in immediate termination of Sirway Me Research Solutions membership.
Intellectual Property Rights: Service Content, Software and Trademarks
Sirway Me Research Solutions Member acknowledges and agrees that the Membership may contain content that is protected by copyright, patent, trademark, trade secret or other proprietary rights and laws. Except as expressly authorized by GldVIP, you agree not to modify, copy, frame, scrape, rent, lease, loan, sell, distribute or create derivative works based on the Membership or the content, in whole or in part. In connection with your use of the Membership you shall not engage in or use any data mining, robots, scraping or similar data gathering or extraction methods. Any use of the site www.sirway.me or the content other than as specifically authorized herein is strictly prohibited. The technology and software underlying or related to the Service is the property of Sirway Me Research Solutions, our affiliates and our clients (the “Software”). You agree not to copy, modify, create a derivative work of, reverse engineer, reverse assemble or otherwise attempt to discover any source code, sell, assign, sublicense, or otherwise transfer any right in the Software. Any rights not expressly granted herein are reserved by Sirway Me Research Solutions.
Miscellaneous
Settlement of disputes: terms and conditions, set herein, shall be governed by the laws of India only. All disputes arising under the terms and conditions shall be attempted to be resolved through negotiations. Only in case, such negotiations are unsuccessful, the Member shall resort to legal recourse, which shall be subject to the exclusive jurisdiction of the competent courts in New Delhi only. All claims and disputes arising under the terms and conditions should be notified to Sirway Me Research Solutions within 15 working days from the event date after which no Sirway Me Research Solutions Member shall have any claim against Sirway Me Research Solutions. Sirway Me Research Solutions or its Parent Company shall have the right to transfer, assign and sell in any manner, in whole or in part, the Sirway Me Research Solutions Program to any third party of its choice without reference or intimation to the Sirway Me Research Solutions Members. Sirway Me Research Solutions membership enrollment and eligibility and redeeming Sirway Me Research Solutions Outlet Partner Schemes & Offers are subject to the terms and conditions herein and are subject to any applicable laws and regulations. Sirway Me Research Solutions reserves the right to terminate the Program, by giving 30 days notice to all Sirway Me Research Solutions Members. Sirway Me Research Solutions its affiliates and clients shall not be liable to any Sirway Me Research Solutions Member or his/her nominee or companion, for any indirect or consequential loss, damage or expense of any kind whatsoever, arising out of or in connection with Sirway Me Research Solutions, including the functioning of the helpline and/or www.sirway.me and/or provision or the refusal to provide any benefits, whether such loss, damage or expense is caused by the negligence or otherwise, and whether Sirway Me Research Solutions and/or any of its affiliates or clients have any control over the circumstances giving rise to the claim or not. All logos and trademarks on the Sirway Me Research Solutions website, input devices, mobile apps and catalogs are owned by the Sirway Me Research Solutions.
Disclaimer of Warranties
Member’s use of the membership is at member’s sole risk. The membership is provided on an “as is” and “as available” basis. Sirway Me Research Solutions expressly disclaims all warranties of any kind, Whether express, implied or statutory, Including, But not limited to the implied warranties of merchantability, Fitness for a particular purpose, title and non-infringement. Sirway Me Research Solutions makes no warranty that (I) The membership will meet member’s requirements, (II) The membership will be uninterrupted, timely, secure, or error-free, (III) The results that may be obtained from the use of the membership will be accurate or reliable, or (IV) The quality of any products, services, information, or other material purchased or obtained by the member through the service will meet member’s expectations.
Limitation of Liability
Member expressly understand and agree that Sirway Me Research Solutions shall not be liable for any indirect, incidental, special, consequential, exemplary damages, or damages for loss of profits including but not limited to, damages for loss of goodwill, use, data or other intangible losses (Even if Sirway Me Research Solutions has been advised of the possibility of such damages), whether based on contract, trot, negligence, strict liability or otherwise, RESULTING FROM: (I) The use or the inability to use the service; (II) THE cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from the service; (III) Unauthorized access to or alteration of Members’s transmissions or data; (IV) Statements or conduct of any third party on the service; or (V) Any other matter relating to the service. In no event shall Sirway Me Research Solutions’S total liability to the member for all damages, losses or causes of action exceed the amount the member has paid Sirway Me Research Solutions in the last three (3) months.
SM Coins Validity Policy:
SM Coins are valid only for 2 years from the date of accumulation. Further, if the Sirway Me Research Solutions Member does not use the Sirway Me Research Solutions Mobile Application for any Check-ins for a continuous period of 180 days, then the SM Coins in the Member’s account shall lapse and shall not be available for redemption. This policy is exercisable by Sirway Me Research Solutions on its sole discretion.
Sirway Me Research Solutions Fair Usage Policy:
The member shall act responsible at all times and ensure that Members availing of Sirway Me Research Solutions Membership Service with respect to earning and redemption of SM Coins through Outlet Partners (Sirway Me Research Solutions Outlets and Non-Participating Outlets) shall do so in adherence to the Sirway Me Research Solutions’s Fair Usage Policy (SFUP). The CFUP ensures that the redemption of SM Coins is in accordance to acceptable variance with Average Potential (AP) of members. Based on AP of our members, the SM Coins Fair Usage Limit (FUL) is established and conveyed to the members periodically. Sirway Me Research Solutions monitors AP of our members from time to time and revises the FUL. User acknowledges and agrees that SM Coin redemption in excess of FUL shall be a violation of CFUP and shall be deemed a breach of a material term hereof. Upon such violation the Company may suspend the User account with immediate effect.
Other Terms and Conditions:
Your access to and use of this Program is subject to Sirway Me Research Solutions’s Terms & Conditions located at our website.
Changes to Sirway Me Research Solutions’s Privacy Policy:
The Program and our business may change from time to time. As a result, at times it may be necessary for Sirway Me Research Solutions to make changes to this Privacy Policy. Sirway Me Research Solutions reserves the right to update or modify this Privacy Policy at any time and from time to time without prior notice. Please review this policy periodically, and especially before you provide any Personal Data.